Dale Carnegie’s Secrets of Success Principle from How to Win Friends and Influence People and the Dale Carnegie Couse: Effective Communication and Human Relations Find out the right way and wrong way to practice the Dale Carnegie principle – Don’t Criticize,…

Effective customer service is more important now than ever before.  Consumers are choosing more carefully, and more wisely, the services and the goods on which they spend their money.  There are many mistakes that salespeople may make unknowingly, that will…

HAUPPAUGE, NY – Dale Carnegie Training®, an international leader in performance-based workforce training and solutions, has been selected by the Defense Commissary Agency to put its 18,000 employees, assigned throughout the world, through World Class Customer Service training. Working under…

Dear Carnegie Coach: I am the owner of a company that has been around for just a short time now. We’ve been having a very difficult time trying to overcome the obstacles presented by the current state of the economy….

Dear Carnegie Coach, In recent days my company has been experiencing some technical problems with the service that we offer. This problem has increased the volume of upset customers. There have been a number of customer’s that have been irate….