While gossip around the water cooler or over cubicle walls may seem like just another form of friendly office banter, it can be far from harmless. Office gossip is usually divided into two types: institutional, aka rumors about the company,…

To celebrate President’s Day we have collected 10 quotes from both President George Washington and President Abraham Lincoln. Little known Fact for President’s Day: Dale Carnegie was an admirer of President Abraham Lincoln.  In fact, Dale Carnegie read any book…

Stage One:  Formation The main focus during the Formation stage is to create a team with clear structure, goals, direction and roles, so that members begin to build trust.  During the Formation stage, much of the team’s energy is focused…

One of the challenging results of the change management processis that it can leave you feeling fatigued. All of your efforts are focused on new tasks, responsibilities, and relationships. Because of this, you need to look for strategies to maintain…

Everyone wants to project a professional image when starting out in a new role. Inappropriate behavior indicates lack of experience and makes others feel uncomfortable. People want to conduct business with people who are socially and professionally accomplished. Poor behavior…

Dale Carnegie Research has found that employees between the ages of 40 and 49 have the lowest levels of engagement. This is an unfortunate trend considering many middle-aged workers have valuable experience and the institutional history required to excel as…

When employees are tired and thinking about getting home to their families (or to happy hour), energy and productivity can lag. An apt comparison? Senior spring, aka senior slump, when high school students stop working since they are so close…

The ability to plan projects, both large and small, simple and complicated, is essential in today’s business environment. Without the tools to do so, people tend to flounder, “wing it,” or wander off course, resulting in delayed success, missed deadlines,…

Once a group or an individual makes a decision, the next step is to determine, “Who will do what, when, and to what standard?” Effective delegation is the process of sharing responsibility for results. Leaders determine the ultimate objectives to…

In a world quickly becoming more virtual, human relations skills are being lost — along with the skill of leadership. In the midst of this technological boom, people are becoming isolated from each other. What’s needed is a new type…