Via Boston Globe – “62% of patients receiving an intentionally fake treatment from friendly, empathetic doctors reported relief from their irritable bowel syndrome, compared with 44% of a group that got the same fake treatment from impersonal, businesslike doctors, according…

Dale Carnegie Principle #29  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Use encouragement.  Make the fault easy to correct. Watch a YouTube Video on the importance in business to…

Dale Carnegie Principle #28  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Give the other person a fine reputation to live up to Watch a YouTube Video on the importance…

How to effectively construct your message so that employees understand it By Kristy J. O’Hara Smart Business Northern California | April 2010 Every leader knows that communication provides the most opportunity to really mess things up. That’s why Chairman and…

Dale Carnegie Principle #26  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Let The Other Person Save Face Watch a YouTube Video on the importance in business to — Let the other…

Dale Carnegie Principle #24  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Talk about your own mistakes before criticizing the other person Watch a YouTube Video on the importance in…

Everyone wants to project a professional image when starting out in a new role. Inappropriate behavior indicates lack of experience and makes others feel uncomfortable. People want to conduct business with people who are socially and professionally accomplished. Poor behavior…

Dale Carnegie Principle #16  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course  – Let the other person feel that the idea is his or hers. Watch a YouTube Video on the importance in business of…

Dale Carnegie Principle #6  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course  – If you are wrong, admit it quickly and emphatically Watch a YouTube Video on the importance in business of —If you are wrong, admit…

Dale Carnegie’s Secrets of Success Principle from How to Win Friends and Influence People and the Dale Carnegie Couse: Effective Communication and Human Relations Find out the right way and wrong way to practice the Dale Carnegie principle – Don’t Criticize,…