Every time something significant changes in an organization, challenges result. Some of the challenges are personal, some evolve within work teams, and some challenges emerge across the organization. To successfully engage organizational change, we need to be aware of the…

Leadership is about the ability to motivate and inspire people from a variety of backgrounds to a higher level of performance. One of the main reasons people are promoted into management and leadership positions is because they were effective at what they…

Negotiating is the process of attempting to agree on a solution. Compromising, or settling on a mutually agreeable solution, is the result of successful negotiations. Compromise is all about being flexible. It means being able to generate alternate solutions when…

Top posts of the past month: The Lost Art of the Thank You Note Writing a sincere thank you note is one of the professional skills that can make a lasting favorable impression. People like being appreciated. One of Dale…

Dale Carnegie Principle #30  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Make the other person happy about doing the thing you suggest Watch a YouTube Video on the importance…

Dale Carnegie Principle #29  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Use encouragement.  Make the fault easy to correct. Watch a YouTube Video on the importance in business to…

Dale Carnegie Principle #28  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Give the other person a fine reputation to live up to Watch a YouTube Video on the importance…

How to effectively construct your message so that employees understand it By Kristy J. O’Hara Smart Business Northern California | April 2010 Every leader knows that communication provides the most opportunity to really mess things up. That’s why Chairman and…

Dale Carnegie Principle #26  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Let The Other Person Save Face Watch a YouTube Video on the importance in business to — Let the other…

Dale Carnegie Principle #25  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Ask Questions Instead of Giving Direct Orders Watch a YouTube Video on the importance in business to — Ask…