Writing a sincere thank you note is one of the professional skills that can make a lasting favorable impression. People like being appreciated. One of Dale Carnegie’s fundamental human relation principles is “Give honest, sincere appreciation.” When writing a thank…

Dale Carnegie Principle #28  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Give the other person a fine reputation to live up to Watch a YouTube Video on the importance…

How to effectively construct your message so that employees understand it By Kristy J. O’Hara Smart Business Northern California | April 2010 Every leader knows that communication provides the most opportunity to really mess things up. That’s why Chairman and…

Dale Carnegie Principle #26  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Let The Other Person Save Face Watch a YouTube Video on the importance in business to — Let the other…

Dale Carnegie Principle #25  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Ask Questions Instead of Giving Direct Orders Watch a YouTube Video on the importance in business to — Ask…

Dale Carnegie Principle #24  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Talk about your own mistakes before criticizing the other person Watch a YouTube Video on the importance in…

Dale Carnegie Principle #23  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Call Attention To People’s Mistakes Indirectly Watch a YouTube Video on the importance in business to — Call Attention…

Everyone wants to project a professional image when starting out in a new role. Inappropriate behavior indicates lack of experience and makes others feel uncomfortable. People want to conduct business with people who are socially and professionally accomplished. Poor behavior…

Dale Carnegie Principle #22  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Begin with praise and honest appreciation Watch a YouTube Video on the importance in business to — Begin with…

Dale Carnegie Principle #21  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Throw Down a Challenge Watch a YouTube Video on the importance in business to — Throw Down a Challenge…