Mon
January 4th, 2010
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It is no longer good enough to be a manager, to be a supervisor, to be a director.  Today, people…

- byrobertr
Mon
December 28th, 2009
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Training is essential to the achievements of a business.  Perhaps its most positive benefit is better employees.  A company develop…

- byrobertr
Fri
June 5th, 2009
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    Dale Carnegie was not big on falling to fear. He was all about confronting it, and letting everyone…

- byrobertr
Thu
July 26th, 2007
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Relationships in the workplace are a key to success in any organization. In today’s world, it is of utmost importance…

- byrobertr
Thu
July 26th, 2007
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Build Your Human Relations Skills To build your human relation skills, try to: Talk in terms of the other person’s…

- byrobertr
Thu
July 26th, 2007
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Be a Good Listener Listening skills are an integral part of building relationships in the workplace. Use the following acronym…

- byrobertr
Thu
July 26th, 2007
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Make a Good First Impression First impressions are often lasting impressions. Each time a new person meets you, that person…

- byrobertr
Thu
July 26th, 2007
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Profitable and successful organizations know that their clients are the single most important key to their success. Having an effective…

- byrobertr
Thu
July 26th, 2007
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Overcoming Client Objections Very often in any selling situation, obstacles will have to be overcome before a buying decision is…

- byrobertr
Thu
July 26th, 2007
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Effective Problem Solving When a client contacts you regarding a problem, solve it immediately. Often by ignoring problems, we allow…

- byrobertr