One of the most common types of business communication skills is communicating to persuade. From sales representatives persuading customers to mid-level managers persuading workers and upper management, we spend almost every business day involved in some form of persuasive communication. No…

“If you have an important point to make, don’t try to be subtle or clever. Use a pile driver. Hit the point once. Then come back and hit it again. Then hit it a third time — a tremendous whack!”…

Everyone wants to project a professional image when starting out in a new role. Inappropriate behavior indicates lack of experience and makes others feel uncomfortable. People want to conduct business with people who are socially and professionally accomplished. Poor behavior…

Dale Carnegie Principle #16  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course  – Let the other person feel that the idea is his or hers. Watch a YouTube Video on the importance in business of…

Dale Carnegie Principle #6  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course  – If you are wrong, admit it quickly and emphatically Watch a YouTube Video on the importance in business of —If you are wrong, admit…

Dale Carnegie’s Secrets of Success Principle from How to Win Friends and Influence People and the Dale Carnegie Couse: Effective Communication and Human Relations Find out the right way and wrong way to practice the Dale Carnegie principle – Don’t Criticize,…

The effective speaker should have a clearly organized and purposeful presentation. Here is the basic structure of a successful presentation: Opening – Favorably attract immediate interest from the audience Message – Clearly state your message or theme Evidence – Establish…

Before presenting, make sure that you are familiar with your topic and are comfortable with the information you are about to present. You should also know the purpose of your presentation. Some of the most common purposes of presentations are:…

Working to enhance your communication skills will add impact to your presentations. Develop increased flexibility through the use of expression, gestures, and voice modulation Demonstrate ownership of unfamiliar material Present written material in a captivating manner Improve your delivery of…

The end result of giving a powerful presentation should be that your audience comes away with useful information. Here are some guidelines on communicating with greater impact: Have energetic body language and an upbeat tone of voice Maintain eye contact…