The principles underpinning professional development are, in essence, similar if not the same as the general principles that are at the core of effective managing and sales. They can be utilized in any number of life situations, along with their…

By Michael Crom, Gannett Question: I have recently decided to take on a new career path and have taken a job in sales.I am new to the field, but I do have years of working experience. I am very excited to…

By Inc. Staff |  May 18, 2010 Here are some strategies to help create a win-win business relationship of customer satisfaction and longevity. The drive to close a sale is portrayed in Glengarry Glen Ross, the David Mamet play turned into an…

Via Boston Globe – “62% of patients receiving an intentionally fake treatment from friendly, empathetic doctors reported relief from their irritable bowel syndrome, compared with 44% of a group that got the same fake treatment from impersonal, businesslike doctors, according…

Dale Carnegie’s classic ideas find modern home on Web, mobile devices By Bill Briggs msnbc.com contributor In the vintage parlance of a bygone era: Do you want to win friends and influence people? In the tech talk of today: There’s…

By Daniel Okrent, contributorApril 29, 2010: 4:46 AM ET (Fortune) — Twenty-five years ago, when he was asked to assemble a list of the “Ten Books That Shaped the American Character,” critic Jonathan Yardley summoned the works of the great…

How to effectively construct your message so that employees understand it By Kristy J. O’Hara Smart Business Northern California | April 2010 Every leader knows that communication provides the most opportunity to really mess things up. That’s why Chairman and…

KEITH CARMAN METRO CANADA In socio-political terms, the first quarter of 2010 has proven crucial in learning what not to do. Amusingly, most of those lessons have come from figures we’ve been urged to shape our lives after. Many felt…

Dale Carnegie Training®, the international leader in performance-based workforce training and solutions, is pleased to announce the availability of its popular “Secrets to Success” application for download on the BlackBerry handheld.  Previously available exclusively for the iPhone, the application is…

Dale Carnegie Principle #20  from bestselling book How to Win Friends and Influence People and featured The Dale Carnegie Course: Effective Communication and Human Relations  – Dramatize Your Ideas Watch a YouTube Video on the importance in business to — Dramatize Your Ideas For more…