By Michael Crom • Gannett • October 6, 2009 Question: I am a sales manager within my company and recently my employees have not been reaching their goals. This has caused me to become quite frustrated with their performance. I…

HAUPPAUGE, NY – Dale Carnegie Training®, an international leader in performance-based workforce training and solutions, has been selected by the Defense Commissary Agency to put its 18,000 employees, assigned throughout the world, through World Class Customer Service training. Working under…

There are many faculties people employ when trying to negotiate solutions for a problem, a challenge or a disagreement.  The best end to the negotiation process is when both parties can reach a compromise.  Flexibility is the key to compromise. …

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What is effective leadership?  That sounds like a question for a philosopher doesn’t it?  The truth is that anyone can be an effective leader. They just need to find the right balance between social, moral and business aspects of leadership….

Join The Dale Carnegie Group on Linkedin — http://tiny.cc/B0N5O Engage Your Employees – Global Re-Engagement Day – A Free Employee Engagement Event – http://tiny.cc/ZCQXR RT @Jacqui_K: RT @dianarailton: RT @scentrella Employee engagement in recessionary times (Deloitte Research) http://ow.ly/oXLQ RT @barbarafriedman…

Employee training is a vital part in any business. It’s more than just for the new employees. That common misconception can be detrimental to business performance in the long and short term. Employee training is an important part of doing…

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Join us this October for a FREE 2-hour event: Learn how to overcome the constant barrage of bad economic news that creates disengagement and undermines your employees’ resolve to succeed. Get the tools you need to change “don’t make waves”…