How to Motivate Employees: 4 Vital Management Skills

by robertr

May 23rd, 2013

Supervisors often get caught up in the management of day-to-day business matters. However, to achieve full employee engagement from their team, managers need to be proactive, lead by example, communicate clearly, and foster a positive working environment. Dale Carnegie Training conducted a research study that shows that over 55% of employees who express confidence in the manager’s leadership ability and who are inspired by the communication with their direct supervisor feel engaged.

Follow best practices from the study and learn how to motivate employees, and become a manager who actually engages employees.

1.       Be a proactive coach.

Help your employees develop the right skills to work efficiently. Pay attention to new employees and give them more guidance and coaching. Explain their roles and responsibilities in the team clearly.  Demonstrate how their day-to-day tasks impact the organization’s goals to help them feel enthusiastic about their company and their job.  Give them immediate feedback and encouragement to drive improvement.  Turn the initial level of enthusiasm into full engagement by continuously coaching your staff and setting clear goals and development.  Fifty-three percent of fully engaged employees say they have learned a lot from their supervisor.

2.       Lead by example.

Leading by example generates enthusiasm and inspires employees to work harder.  Be careful what you say, how you say it, what you do, and how you behave. Role modeling is one of those management skills that that could easily be overlooked, but is integral to employee engagement. 62% of engaged employees said their managers set a good example, and employees who are happy with their direct supervisors are more likely to walk the extra mile to support the organization’s goals.

3.       Build trust and communicate clearly.

Employees who trust and feel respected by their supervisors will feel confident to speak freely without fear of repercussions.  Foster open and honest communication between your employees to achieve better understanding of both expectations and job performance.

4.       Create a positive workplace environment.

Promote spirit of teamwork and cooperation.  Identify the talents of all your team members and determine how they can complement one another by completing different tasks.  Recognition of employee achievements, along with encouragement and feedback, leads to increased confidence, commitment, and inspiration for further achievement.

For more advice on how to motivate employees, browse Dale Carnegie’s management skills training courses, like our effective communication training course.

Click here to download a free Leadership Coaching Guidebook

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  1. Shivane Kay /


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  3. Arthur /

    I definitely agree that building trust among employees in key in not only increasing motivation but also generating rapport as well. If employees don’t trust their boss, then it is also hard to respect him or her as well, and more difficult to be inspired with one’s work. It is also paramount that the boss lead by example, which seems like common sense, but is actually something that seems to be lacking more often than not. If the boss is not taking the initiative and is surfing Facebook or watching “House of Cards” instead of doing their job, employees will not feel obligated to do their jobs either.

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  6. Peter Brian /

    Yes, after a long talk with my colleagues, I realized I was so hard to them. I need to be a proactive coach, not a monitor trying to criticizing all the stuff they did.

    However I do need a recruitment collaboration system to keep all the hiring history with my colleagues, in order to reduce the pool communication during recruiting.

  7. Miller /

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