Dear Carnegie Coach,
I have just started working on a project where it is necessary for me to communicate with members of a company outside my industry. The information that I am providing seems to be going over the heads of the individuals I’m working with. These individuals are not as familiar with how I’m expressing my ideas as someone would be who is working in my industry. The problem seems to deal with how clearly I express myself. Are there any tips you can give me that will enhance my ability to clearly express my ideas.
In day to day communication there are countless opportunities for miscommunication and misunderstandings. Thus, regardless of what we do we must clearly inform others. Here are some tips that will allow you to express your ideas clearly.
1) Language easily understood – Remember that the language you use every day may be confusing to others. Simplify anything you can in order to find a comfort level for your listener
2) Illustrations – Research has proven that over 60% of those listening to us are visual learners. An illustration may engage your audience, and help stimulate learning.
3) Organize Thoughts – This will allow those listening to you to remain on the same level because people enjoy order and clarity.
4) Narrow subject to key points – Discuss what you feel is most important, don’t overload your listener with unnecessary information.
5) Summarize – You will further clarify your point, and your listeners will have another chance to retain the information you have provided them.
For more information on how to express your ideas more clearly, take a look at our free ebook on effective communication skills, visit the course page for our online seminar on Powerful Conversations to Engage Your Workforce, or find a local course to help you learn how to improve interpersonal skills.