Successful teams thrive on the productive dynamics that exist when everyone on the team shares the same vision, work ethic, and commitment to one another. These dynamics don’t always exist in the real world. Working with difficult people can sometimes make the team process harder than it has to be. Leaders need to engage and learn the process of dealing with difficult employees.
Hostile attitudes, arrogance, loudness, interruption, gossiping, multitasking, and complaining are some behaviors that disrupt team effectiveness. Certain behaviors cause separation and distance between team members rather than promoting unity and common purpose. Working with difficult people can affect the team dynamic and the team’s result. Dealing with difficult employees requires applying effective principles.
The Dale Carnegie’s human relationship principle on how to influence attitudes and behaviors states:
Tips for Dealing with Difficult Employees
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