Team Member Engagement

The Effectiveness of the Improvement in Personal Skills

by robertr

December 17th, 2009
3
Comments

The key to being effective when communicating with people and companies on a business level, is skill in communicating.  Although it is a corporate world in some cases, becoming more personal in ones communication will have a successful effect on one’s business.  Personal, the key is to balance being personal with professionalism.  Regardless of the situation, one must remain at their best.  Behavior in situations reflects one’s character, and even difficult situations must be accorded to in the most appropriate of manners. 

Credibility is also one of the keys to achieving effective communication.  Trust and respect is gained when one conducts themselves in and upfront and honest way.  It is really just about being sincere.  Communication between individuals, clients and companies will improve when each party takes the time and the thought in the others’ point of view.  When one is listening to another completely, they will know understand the views, the needs and the wants of those with whom they are communicating.  This involves taking the time to learn about the other person.  Be it a client or a fellow employee, the seemingly simple or unnecessary conversations one has with people throughout the day, work and non-work related, add to the understanding and the knowledge that one will gain about those with whom they are working or conducting business. 

Confidence is important and it is demonstrated by communicating with a relaxed demeanor and consistent eye contact.  Clear and moderately paced speech will not only allow one to better understand, but will also serve to exude that confidence as well.  In the business and the financial world today, consumers and prospective partners are looking for those who are the best at what they do.  During these economic times it is essential that business on all levels, be it production, distributions or sales be conducted in the most effective way, and these aspects of communication and personal skills will ensure that that happens.

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  1. Heidi Kraft /

    Yes! Honesty and sincerity are key!

  2. Joel A. Montilla /

    I believe it’s more than just honesty and sincerity, but I do agree with your Heidi.

    I believe honesty and sincerity are the basic foundations to build off of. Meaning, those two characteristics are the un-spoken lanugage of a leader. They hold value, but more important is who you share those characteristics with and how you go about engaging in those conversations.

    “… the seemingly simple or unnecessary conversations one has with people throughout the day, work and non-work related, add to the understanding and the knowledge that one will gain about those with whom they are working or conducting business.”

    I believe when we get to know others around us, we began to gain the world and everything in it –especially in the work place.

    It’s everybody –the “somebodies” and the “nobodies”. The cashier at the store, or the homeless on the street. The janitor at your job, or the President of the company. Everyone has a story to tell, and by listening, you begin to change lives without knowing it.

  3. Pingback: How Effective is the Improvement of Personal Skills in a Small Business