Customer Service Tips, Tips For Success

Establish Rapport

by robertr

July 26th, 2007
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cs1

Profitable and successful organizations know that their clients are the single most important key to their success. Having an effective customer service policy will ensure that your clients are satisfied and remain loyal to you.

Establish Rapport

Many organizations try to “get more done, better, faster, with less.” Having a foolproof customer service system where you take time to show the client appreciation is crucial to success. Also, enthusiasm is that ingredient of vitality mixed with a firm belief in what you are doing that ensures the success of any project you undertake.

  • Begin in a friendly way
  • Be genuinely interested in others
  • Try honestly to see things from the other person’s point of view
  • Show respect for the other person’s opinion; Never say “you’re wrong.”

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