By Michael Crom • Gannett • October 6, 2009
Question: I am a sales manager within my company and recently my employees have not been reaching their goals. This has caused me to become quite frustrated with their performance. I can feel the tension that is in the office at this time. Do you have any advice that will help me to change my attitude?
Answer: Everyone gets frustrated in their job at one time or another. When you are able to get your work attitudes under control every aspect of your work improves. Try to implement these concepts in order to streamline your work habits.
Connect with co-workers and use their names. It’s easy to become so self-focused in a workday that you start to tune out your co-workers. It is better from a stress standpoint to reach out and greet others, learn their names, and maybe even win friends in the process.
Let things go. If you feel like you are experiencing too much stress in a situation, ask yourself, “Is this a situation where I should just let go?” or “Does this need to be perfect?” The answer may surprise you.
Take charge. Your attitudes improve when you take charge of situations and accomplish a goal. At the very least, you can take charge of your own workload, relationships, and attitude.
Stay calm. Whatever it takes – counting to 10, taking deep breaths, going for a walk, or doing a quick meditation, concentrate on staying calm. Avoid overreacting, lashing out, or acting impulsively, which only adds to your stress level.
Appreciate the uniqueness in others. As much as you sometimes feel that way, you really would not like it if everyone was just like you at the workplace. It would be boring. Work on appreciating the unique strengths of others and the richness they bring to your life.
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